[Kavita]

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Hi I would like to have the question paper for the Business Communication of B. Com course offered by Kakatiya University?

[Vishal Kotkar]

The question paper for the Business Communication of B. Com course offered by Kakatiya University is as given below:

Business Communications
(Common to B.com., CC/ Computers / Insurance/ ASM / Taxation/TPP/CSP)

Time :3 Hours] [Max. Marks :70

Section A -(Marks : 5 x 4 = 20)

I. Answer any five of the following in not more than 1 page each:-

(a) Define Communication.

(b) What do you know about meditation?

(c) What is Chain network?

(d) What is body language ?

(e) What is interpersonal communication ?

(f) What is resume ?

(g) What are the basic principle of business letters ?

(h) Define report ?

2. Answer any five of the following in not more than 1 page each:-

(a) Courier

(b) Para language

(c) Feed back.

(d) Upward Communication

(e) Explanations

(f) Communication Filters

(g) Quotation

(h) Title page

Section B- (Marks : 5 x 10 = 50)

Answer all questions in about five pages each.

1. (a) Define Communication and explain the principles for the effective Communication

OR

(b) Define oral Communication and explain its merits and demerits.

2.(a) What is mass media and explain the types of mass media of communication ?

OR

(b) Explain the types, features and advantages of written Communication ?

3.(a) Explain the downward communication. What are the limitation of downward communication ?

OR

(b) Explain briefly the types of communication networks ?

4.(a) Explain the types of non-verbal communication ?

OR

(b) What are the levels of communication and explain the intra personal communication

5.(a) How d you apply for job ? Explain with example ?

OR

(b) What is complaint letter ? Explain the sources of complaint and hints to draft effective complaint ?

6.(a) Define a report ? And explain the types of report ?

OR

(b) What is report ? And explain the principles of writing report ?

7.(a) Define Downward Communication. Explain its sources and demerits.

OR

(b) Define grapevine. Explain its importance and demerits.

8.(a) Define Intra- personal Communication and Inter- personal Communication and explain their importance.

OR

(b) What is formal Communication ? What are its advantages and disadvantages ?

9.(a) What is sales letter ? What are its features and duties ?

OR

(b) What is Resume ? Prepare a model resume.

10.(a) What is Report ? Explain various types of reports.

OR

(b) What is business report? Where are the essential features of good report?