| February 9th, 2013 02:33 PM | |
| vikash | Re: TQM question paper You are looking for the Anna University Total Quality Management question paper, here I am giving some questions: PART-A 1. Define Quality. 2. What are the dimensions of quality? 3. Why quality planning is needed? 4. What are the essential steps of quality planning? 5. Write down the Juran‟s quality planning. 6. What is the cost of quality? 7. List out the different quality costs. 8. Distinguish between appraisal and failure costs. 9. What are prevention costs? 10. What are hidden cost? 11. Write down the objectives of quality cost evaluation. 12. Define TQM & TQM frame. 13. Write down the basic concepts of TQM. (What are the elements of TQM) 14. What are the popular awards for quality? 15. List out the Indian companies which won Deming award. 16. Who are quality Gurus? Among them who trained Japanese CEO after second world war? 17. Define leadership. What are the principles of leadership? 18. What is quality council? 19. What are the duties of quality council? 20. What is quality statement? Give example for each. 21. Write down Deming‟s 14 points. 22. What are the barriers to TQM implementation? 23. What is the role of senior management? For the detailed question paper, here is attachment: |
| February 8th, 2013 09:24 AM | |
| sibtainq | TQM question paper Will you please provide me the Anna University Total Quality Management question paper? |
