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Re: WBUT Question Paper for MBA
Ok, I am providing you the question paper of Business Communication of West Bengal University of Technology WBUT WBUT MBA Business Communication question paper Time Allotted : 3 Hours Full Marks : 70 GROUP – A ( Multiple Choice Type Questions ) 1. Choose the correct alternatives for the following : 10 × 1 = 10 i) Chronemics refers to the use of .................... in communication. a) touch b) time c) colour d) space. ii) Announcements in railway stations serve as instances a) mass communication b) interpersonal communication c) extra-personal communication d) intrapersonal communication. iii) Which of the following is not an example of externaloperational communication ? a) Business letter b) Project report c) Memo d) Brochure. iv) Information overload is an example of a) noise b) interpersonal barrier c) intrapersonal barrier d) organisational barrier. v) Communication between two managers in different departments may be classified as a) vertical b) diagonal c) horizontal d) circular. vi) Which of the following is not a paralinguistic feature ? a) Volume b) Tone c) Gesture d) Pitch. vii) What does T stands for in the STAR approach ? a) Touch b) Task c) Time d) Target. viii) Following Aristotle, the three elements of critical listening are — ethos, pathos and a) logos b) mythos c) demos d) topos. ix) A word that alerts the audience during a presentation is a) trigger b) bridge c) topic word d) number item. x) The visual aid that compares parts to the whole and visualizes proportional relationships is a) bar graph b) scatter graph c) line graph d) pie chart. GROUP – B ( Short Answer Type Questions ) Answer any three of the following 3 × 5 = 15 2. What are the essential differences between circulars and notice ? 3. What is grapevine ? What is its importance in an organisation ? 4. Explain the difference between oral and written communications. 5. What do you mean by Listening ? What are the different types of Listening ? 6. What details are to be recorded in the minutes of a meeting ? Who writes the minutes ? GROUP – C ( Long Answer Type Questions ) Answer any three of the following. 3 × 15 = 45 7. a) Briefly discuss the general format for report writing. b) The Chairman, Energy Development and Conservation Council, New Delhi has been concerned about the recurring mismatch between the demand for electricity and its supply all over the country. As the secretary of this council, you have been asked to study the sector- wise power consumption pattern and write a report to be submitted to the Chairman. The following table shows the data for 3 consecutive years : Sector 2005-06 2006-07 2007-08 Agriculture 70•70 79•30 85•74 Commercial 14•14 15•97 16•99 Domestic 43•34 47•92 52•54 Draft an analytical report using the above data Contact- Maulana Abul Kalam Azad University of Technology, West Bengal BF 142, Sector 1, Salt Lake City, Kolkata, West Bengal 700064 |
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