[nilesh]

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Hii sir, I Wants to get the Information About the CBS Project of the Punjab National bank Also tell Me About the SPSD ?

[Vishal Kotkar]

Punjab National Bank is an Indian multinational banking and financial services company. It is a state-owned corporation based in New Delhi, India. Founded in 1894, the bank has over 6,968 branches and over 9,935 ATMs across 764 cities.

Punjab National Bank implemented the entire project using the internal resources extending its own H/W, S/W, information security infrastructure, etc

About the CBS :

Punjab National Bank finally implemented CBS successfully
in 6 RRBs in just 12 months before the schedule deadline. Improved customer
service, better housekeeping,desired growth, centralized generation of MIS
reports, etc is now achieved through the implementation of CBS in


Utilizing the PNB training infrastructure, a team of 12 officials, 2 each from 6
RRBs were selected and were given extensive training by PNB officials and
Infosys Ltd. Business Process Definition exercise was undertaken with the RRB
team followed by a strong Business Process Re-engineering activity.


About the SPSD : A Service Desk tool called Service Desk Service Plus (SPSD), which is basically a
call escalation tool will also be implemented. Through this, any issues faced by
branches can be simply escalated to higher level of CBS desk. Moreover, an anti
virus solution with auto updates is also in the pipeline.

For more Details you may Contact to the Punjab National bank Knowledge Centre the contact Details Are given below


PNB Knowledge Centre
Phone:-0129-2414472 (all queries about PNB Knowledge Centre Website)
Fax No: - 0129-2431901


PNB IT CENTRE
PNB House NIT Faridabad
Tel: 0129-2414472,2414206
Fax: 0129-2431901
E-mail: ecirculars@pnb.co.in

Bo 281100
ekyc report faliur
date - 09/04/2019 - 21-04-2019

Sir when I message DCPIN but her reply Thank you for debit card PIN request, OTP will be delivered shortly subject to verification of details entered
But green pin OTP is not deliverd so I request please help me