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nys department of information technology |
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Re: nys department of information technology
It is the obligation of New York State Information Technology Sercice to give unified IT administrations to the State and its legislative elements with the mindfulness that our residents are dependent on those administrations. At ITS, it sets statewide innovation arrangement for all state government organizations and screen all expansive innovation uses in the state, looking for efficiencies, bring down expenses and inventive arrangements. The IT key objectives bolster the needs of the organization and are adjusted to office missions to empower better taxpayer driven organizations. ITS Policies Statewide innovation strategies and rules set principles and characterize best practices for the State's IT people group. All statewide innovation approaches are accessible by class and can be requested by number, date distributed, and date adjusted date. An entire posting of characterized terms for NYS Information Technology Policies, Standards, and Best Practice Guidelines is accessible in the record joined underneath. Technology Services at a Glance: IT operations and support 24 hours a day, 365 days a year! We never close! Four mainframe data centers housing more than 50 mission critical applications and websites Secure networking and desktop support for over 38,000 workstations on 1,600 miles of fiber Voice and data telecommunications systems supporting 90,000 users and 10,000 teleconferences per year Centralized email system currently supporting over 75,000 users Customer Care Center providing help desk services to over 50,000 users at more than 1,500 sites statewide Contact: New York State Office of Information Technology Services Empire State Plaza P.O. Box 2062 Albany, NY 12220-0062 Contact the ITS Service Desk By: Phone: 844-891-1786 Email: fixit@its.ny.gov |
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