[nilesh]

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Hello sir, I want syllabus for Communication Skills B.Tech engineering from Anna University for exam preparation?

[prince karak]

Anna University Regulation is provides Information Technology (IT) Communication Skills Lab Syllabus for all experiments.

Syllabus for Communication Skills Laboratory is available for students to make perfect utilization and score maximum marks with study materials.


Anna University Communication Skills Syllabus






Here is PDF of Anna University Communication Skills Syllabus:

Syllabus Anna university Communication Skills:

UNIT – I
COMMUNICATION IN BUSINESS
Systems approach- forms - functions and principles of communication - management and communication- communication patterns - barriers to communication - interpersonal perception – SWOT analysis -Johari Window -Transactional Analysis.


UNIT – II
NON-VERBAL AND INTERCULTURAL COMMUNICATION
Importance of non-verbal communication - personal appearance - facial expressions- movement- posture – gestures - eye contact –voice - beliefs and customs- worldview and attitude.


UNIT – III
ORAL COMMUNICATION
Listening - types and barriers to listening - speaking - planning and audience awareness - persuasion- goals - motivation and hierarchy of needs - attending and conducting interviews-participating in discussions, debates - and conferences - presentation skills- paralinguistic features -fluency development strategies


UNIT – IV
BUSINESS CORRESPONDENCE
Business letter - principles of business writing- memos -e-mails – agendas- minutes- sales letter- enquiries- orders- letters of complaint- claims and adjustments- notice and tenders- circulars- letters of application and résumé.


UNIT – V
BUSINESS PROPOSALS AND REPORTS
Project proposals- characteristics and structure- Project reports – types- characteristics,-structure-Appraisal reports – performance appraisal, product appraisal- Process and mechanics of report writing- visual aids- abstract - executive summary- recommendation writing- definition of terms.