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Old January 27th, 2016, 01:10 PM
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Default nokia xl hard reset

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  #2  
Old May 17th, 2017, 05:02 PM
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Default Re: nokia xl hard reset

Can you tell me the process to reset the Nokia XL hand set as I piece is hand set is getting hanged every now and then?
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  #3  
Old May 17th, 2017, 05:02 PM
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Join Date: Aug 2012
Default Re: nokia xl hard reset

The process to reset the Nokia XL hand set is as follows:

Hard Reset or recover using Keys:

If one can’t do reset via settings, here is how to hard reset device using phone keys:

Step1 Switch off phone
Step 2 Press together volume up and power button
Step 3 When Nokia logo appears on screen, release finger from the power button but keep pressing volume up. One will reach to recovery screen as seen in the screenshot below.
Step 4 Select with volume keys “wipe data/factory reset” and press power key to confirm
Step 5 Select “yes” and press power to confirm
Step 6 Press power key to confirm “reboot”
Step 7 Wait until the phone restarts

This will delete all the data, so use with caution. If this doesn’t work, one may ultimately need to contact Nokia care.

Nokia Software Recovery Tool:

If one is not able to hard reset and recover using above method, one can still try Nokia Software recovery tool (NSRT). Here, is how one can use Nokia Software recovery tool.

If the device is not responding and is not being recognized by NSRT, press together volume up and power button and see whether it is now identified.

Step 1 Download and install Nokia Software Recovery Tool to computer. If possible, make sure that phone is fully charged.

Step 2 Start Nokia Software Recovery Tool, and connect phone to computer with a compatible USB cable. If prompted, select the correct USB mode on phone: Nokia Suite or Modem.

Nokia Software Recovery Tool erases all personal content on phone. If possible, create a backup of phone’s content before starting the installation. One will find the instructions on how to backup and restore data in phone’s user guide.

Step 3 Follow the instructions shown on the tool. The latest version of phone software will be installed, and phone will restored back to the factory settings. This process may take some time depending on internet connection, and cannot use phone during the installation.

If phone is not starting or appears to be stuck, one can also recover phone with My phone does not start up or respond option.
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