[suman]

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I want to get helpdesk no of Computer and Information Systems CIS at Seattle Pacific University so can you provide me?

[prince karak]

The Computer and Information Systems CIS is charged with shaping and implementing Seattle Pacific University’s enterprise technology strategy, and providing tools to enable the institution to fulfill its mission of engaging the culture and changing the world.

CIS oversees enterprise software, servers and storage, and network and telecommunications systems.

They also provide technology-related support for faculty, staff, and students through the CIS HelpDesk and CIS personnel.

CIS HelpDesk

P: 206-281-2982
E: help@spu.edu

Hours

Academic year-

Walk-ins, phone calls, emails:

Mon–Fri, 7:30 a.m.–5 p.m.

Except during finals, we also respond to phone calls and emails:

Mon–Thu, 5–9 p.m.
Sat, 9 a.m.–1 p.m.

Summer and academic breaks

Walk-ins, phone calls, emails:

Mon–Fri, 7:30 a.m.–5 p.m.

Primary Service Areas-

CIS manages a number of core university technology resources, including but not limited to:

Academic and administrative software applications, central hardware systems and user support

Voice and data communications services including campus data networks, telephone systems, voice mail services and video distribution

Banner Information System - the university's primary administrative system

Institutional strategic planning for information technologies and services (academic/instructional computing, administrative computing, campus network resources, communications systems)

Institutional microcomputer applications, hardware maintenance, purchasing standards and policies, user training and support

Classroom instructional technology

Core servers and hardware components of the campus network

Campus network (wired, wireless) and Internet uplink connection

Faculty and staff desktop and laptop computers

Telecommunications systems, including telephone, voicemail, cableTV

Walk-in, email and telephone support via the CIS Help Desk (Lower Marston)

Software licenses (Microsoft, SPSS, etc.) and software distribution & resale

Campus email system (Microsoft Exchange)

Specialized/special purpose central database servers

SPU's main web site, select departmental web sites, and the CIS Help Pages

Contact

Seattle Pacific University CIS
E: help@spu.edu
P: 206-281-2982
F: 206-281-2850 (fax)