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![]() CLUSTER UNIVERSITY OF JAMMU SYLLABUS – SEMESTER 1st (CBCS) – M.COM (SOFT CORE) COURSE CODE : 2COMSC0102 TITLE: CUSTOMER RELATIONSHIP MANAGEMENT COURSE CODE : 2COMSC0102 CREDITS : 04 DURATION OF EXAMINATION TOTAL: 100 Marks MINOR TEST : 01 Hour MINOR TEST: 40 Marks MAJOR TEST : 2.5 Hours MAJOR TEST: 60 Marks ![]() ![]() |
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